Inbox
Here, in your inbox, you will have access to all your ongoing conversations. This is where you can utilize all the available features to efficiently manage your interactions.
Last updated
Here, in your inbox, you will have access to all your ongoing conversations. This is where you can utilize all the available features to efficiently manage your interactions.
Last updated
Now, in your inbox, you will have a dedicated WhatsApp field! The layout of this page is similar to WhatsApp Web and offers some of its native features
t's important to note that messages will only be forwarded to the agent's inbox when the contact responds to the sent template. Otherwise, the message will be only recorded in the contact's timeline.
Intuitively, the agent can use various features next to the text field to send emojis, documents, images, videos, and audio. These options are easily accessible and allow you to enrich your conversations with diverse content.
Below, check out all the topics in the inbox.
