spread.chat Help Center
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  • Integration with HubSpot
  • TO START
    • Glossary
    • How do I log in as a manager?
    • How to add your operators?
    • How to log in as an operator?
      • Best Practices for the Extension
        • Cache Cleaning
  • FAQ | Frequently Asked Questions
    • Management
    • Operational
  • Service
    • Mass triggers via workflows
      • Mass triggers in different sectors
    • Starting conversations via timeline!
    • Records in the contact's timeline
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      • 24-Hour Window
      • Resuming a conversation
      • Transferring Conversations
      • Opening Interactions
      • Creating a Contact
      • Tags
      • Comments
      • Ending Conversations
        • Modifying a Property
        • Save History in Associated Objects
  • WHATSAPP
    • How to track my WhatsApp usage?
  • How to include a WhatsApp button on your website?
  • Verification Badge
    • Official WhatsApp Business Account
  • Report Dashboards
    • Ticket Pipeline
  • How to Maintain a Healthy WhatsApp Number?
    • Quality Rating
    • Messaging Limit
    • OPT-OUT
  • Management dashboard
    • Analize
    • Operators
    • Conversations
    • Campaings
    • Triggers
      • Best Practices for Messaging
    • Models/Tags
    • Templates
    • Reports
      • TME and SLA Reports
      • Types of Reports
    • Settings
      • Basic Settings
      • Advanced Settings
      • WhatsApp Profile
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  1. TO START
  2. How to log in as an operator?
  3. Best Practices for the Extension

Cache Cleaning

PreviousBest Practices for the ExtensionNextFAQ | Frequently Asked Questions

Last updated 23 days ago

A high volume of cached data stored in your browser can affect the proper functioning of the integration. Therefore, we recommend regularly clearing your cache by following the steps below:

  1. Remove the extension from your browser.

  2. Press CTRL + SHIFT + DEL to open the cache clearing pop-up.

  3. Select only the cached files option for the entire period (Basic) as shown in the screenshot.

  1. Repeat the same process in the Advanced tab.

  1. Reinstall the spread.chat extension.

Cleaning pop-up
Cleaning pop-up